FREQUENTLY ASKED CAMPGROUND QUESTIONS
Do we have to quarantine when we get there?
We are following all state guidelines and protocols, which can be found on the Moving Maine Forward page. You can find more details on our cleaning and safety practices on our Sandy Pines Promise page.
What is your cancellation policy?
We require a 50% deposit to hold the reservation. You have 14 days prior to your check-in to cancel for a full refund minus a $25.00 processing fee per reservation. You can switch your dates at any point without penalty.
* No refunds are issued for weather, early check out or if you are asked to leave.
When is Check-In and Check-Out? Our check-in time is 1:00 p.m for tent and RV sites, and 3:00 p.m. for any rental and our check-out time is 11:00 a.m. No check-ins after 11 pm, please.
Do you have WiFi?
There is residentially friendly wifi throughout most of the campground and is available at the main lodge.
Do I Need to Bring Firewood?
Firewood can be purchased at our General Store. We have kiln-dried Maine firewood for sale guaranteed to make your fire-starting experience flawless. No out-of-state wood is allowed.
My kids are really well behaved. Can they stay at the campsite by themselves?
We require that someone 21 years of age or older be on each site at all times that children are there.
Is your campground quiet?
We like all of our guests to have a good time, but we do enforce quiet hours beginning at 10 pm. Fires need to be out by 11 pm.
How far is the beach?
Goose Rocks Beach is just one mile away and requires paid parking. Parking is limited at Goose Rocks Beach but it’s walking distance from the campground and less than 10 minutes by bike. For families with small children, we recommend “the drop off” method. One parent does the driving and riding/walking to and from the beach/campground while the other parent shuttles all the kids and gear to the perfect spot on the beach.
How far is downtown Kennebunkport from the campground?
The shops, restaurants, and waterfront attractions in downtown Kennebukport are a short ten-minute car ride away!
FREQUENTLY ASKED GLAMPING QUESTIONS
Do any of the glamping rentals — Safari Tents, Family Safari Tents, Hideaway Huts, Camp Cottages, Family Camp Cottages, and Unique Retreats — have bathrooms?
While none of our glamping rentals have bathrooms, our sparkling clean bathrooms are very close. Each bathroom has been designed for single-person occupancy, so you will never be sharing that space.
Are dogs allowed in the safari tents or other glamping rentals — Hideaway Huts, Camp Cottages, Family Camp Cottages, and Unique Retreats?
To ensure the comfort of all our guests, dogs are NOT allowed in any of the glamping rentals. They are, however, allowed on RV and traditional tent sites.
Your website states that children are not allowed in the Couples’ Rentals – Unique Retreats, Hideaway Huts, Couples Safari Tents, and Couples Camp Cottages. Can I bring my baby if he/she sleeps in the bed with me?
Our Couples’ Rentals have been designed for a MAXIMUM of two adult guests. To ensure that all guests seeking a quieter getaway can enjoy a tranquil experience, no children —regardless of age — are permitted in the Unique Retreats, Hideaway Huts, Couples Safari Tents, or Couples Camp Cottages.
Are the glamping rentals family-friendly?
Yes! We have designed Family Safari Tents and Family Camp Cottages with families in mind! Each sleep two adults and two children comfortably. We also have one Family Hideaway Hut, which has a main hut for two adults and a smaller hut that can accommodate two small children. Our campground features a playground, pool, and plenty of child-themed activities on site.
Do you have any glamping rentals that can accommodate three children?
We have a limited number of units for two adults and three children, which can only be reserved by calling the main office at 207-967-2483. They cannot be reserved online.
Do you have wheelchair-accessible glamping accommodations?
Yes! Our Safari Tents are wheelchair accessible.
Can I come to take photos in front of your glamping rentals?
We receive numerous photo requests each season and do occasionally permit brand photoshoots, which are coordinated through our marketing department to ensure the privacy of our guests is not affected. We are not able to open the campground for the general public to take photographs, however.
Do you have a press contact?
Yes! Please contact Brenda Darroch at email@example.com.
Do you collaborate with influencers, bloggers, or photographers?
Yes! We love to collaborate with influencers and bloggers whose audience and reach are a good fit for our brand. Due to the popularity of our campground, we can only set up a limited number of collaborations each season, so please read through the following guidelines before sending in your pitch.
- Social following for influencers should be similar or greater than that of sandypinesmaine
- Photographers and bloggers should include a shot list and story idea that is unique from what you have seen on our site, social accounts, or in other blogs featuring Sandy Pines Campground.
- Prepare a pitch on the type of coverage you offer, including previous hospitality coverage results.
- Send pitch and examples to firstname.lastname@example.org
Where do I park?
We have reserved parking spots for each glamping rental adjacent to the unit. Our guest services team will be happy to show you where your parking spot is on the map when you check-in.
Can I Lock-Up the Tent?
The tents do not lock, and we suggest our guests take all valuables with them when leaving for the day.
Is There a Heater or Air Conditioner Inside the Glamps?
Couples Glamping tents, Family Glamping tents, Couples Camp Cottages, Family Camp Cottages, and Unique Retreats have heat and A/C. Hideaway Huts do NOT have heat or A/C.
Do the Glamping Rentals Have Refrigerators?
Couples Glamping tents, Family Glamping tents, Family Camp Cottages, and Unique Retreats (except Sunny Daze and Stargazer) all have a mini-fridge.
Couples Camp Cottages, Hideaway Huts, and two of Unique Retreats – Sunny Daze and Stargazer – come with a beverage cooler.