Frequently Asked Questions

Wildflower Family Safari Tents at night

FREQUENTLY ASKED CAMPGROUND QUESTIONS

We require a 50% deposit to hold the reservation. You have 14 days prior to your check-in to cancel for a full refund minus a $25.00 processing fee per reservation. You can switch your dates at any point without penalty.
* No refunds are issued for weather, early check out or if you are asked to leave.

Our check-in time is 1:00 p.m for tent and RV sites, and 3:00 p.m. for any rental and our check-out time is 11:00 a.m. No check-ins after 11 pm, please.

The pool opens on Memorial Day Weekend.

There is residentially friendly wifi throughout most of the campground, but the best connection can be found at the main lodge.

Firewood can be purchased at our General Store. We have kiln-dried Maine firewood for sale guaranteed to make your fire-starting experience flawless. No out-of-state wood is allowed.

Sandy Pines is located next to conservation land that is home to a variety of wildlife. While guests enjoy spotting deer and all kinds of beautiful birds, some of our hungrier and more inquisitive neighbors can be a bit nosy. Whether you bring your own tent/camper or stay in one of our glamping tents, cottages or unique retreats, when you camp outdoors there’s always a possibility of encountering small woodland animals like chipmunks and squirrels. For this reason, we encourage all guests to seal and store all food items in plastic containers. This will make your tent/camper/cottage less interesting to our furry friends and decrease the chances of them paying you a visit.

We regularly apply environmentally friendly pesticides to control the mosquito population as best we can without harming the protected wetlands surrounding our property. Mosquitos and black flies are one of the few, unavoidable downsides to summer in Maine, so we recommend bug spray and have it for sale in our general store in case you forget.

Reservations can only be made by individuals 21 years of age or older.

My kids are really well-behaved. Can they stay at the campsite by themselves?
We require that someone 21 years of age or older be on each site at all times that children are there.

We like all of our guests to have a good time, but we do enforce quiet hours beginning at 10 pm. Fires need to be out by 11 pm.

Goose Rocks Beach is just over a mile away and requires paid parking. Parking is limited at Goose Rocks Beach but it’s walking distance from the campground and less than 10 minutes by bike. We recommend “the drop off” method for families with small children due to the traffic on Route 9. One parent does the driving and riding/walking to and from the beach/campground while the other parent guides all the kids and gear to the perfect spot on the beach.

The shops, restaurants, and waterfront attractions in downtown Kennebukport are a short ten-minute car ride away!

Dog are allowed on RV and rustic tent sites. There is a fee of $5/dog/night. Maximum two dogs per site.

We do our best to guarantee the site you booked. Our tent and RV sites, as well as our “glamorous camping” sites are almost always ready and waiting for every guest who reserves them. That said, these accommodations are still outside and subject to weather conditions beyond our control. If rain or wind creates an unsafe situation or a poor guest experience, we reserve the right to move guests to an equal or better accommodation.

FREQUENTLY ASKED GLAMPING QUESTIONS

While none of our glamping rentals have bathrooms, our bathhouses are very close. Each bathroom has been designed for single-person occupancy, so you will never be sharing that space once you enter.

To ensure the comfort of all our guests, dogs are NOT allowed in any of the glamping rentals. They are, however, allowed on RV and traditional tent sites.

Our Couples’ Rentals have been designed for a MAXIMUM of two adult guests. To ensure that all guests seeking a quieter getaway can enjoy a tranquil experience, no children —regardless of age — are permitted in the Unique Retreats, Hideaway Huts, Couples Safari Tents, or Couples Camp Cottages.

Yes! We have designed Family Safari Tents and Family Camp Cottages with families in mind! Each sleep two adults and two children comfortably. We also have one Family Hideaway Hut, which has a main hut for two adults and a smaller hut that can accommodate two small children. Our campground features a playground, pool, and plenty of child-themed activities on site.

Family Glamps with 8×10 tent and a daybed can accommodate a maximum of five people: Seagrass, Modern Earth, Wildflower Retreat, and Coastal Comfort

Yes! Our Safari Tents are wheelchair accessible.

We have reserved parking spots for each glamping rental adjacent to the unit. Our guest services team will be happy to show you where your parking spot is on the map when you check-in.

The tents do not lock, and we suggest our guests take all valuables with them when leaving for the day.

Couples Glamping tents, Family Glamping tents, Couples Camp Cottages, Family Camp Cottages, and Unique Retreats have heat and A/C. Hideaway Huts do NOT have heat or A/C.

Couples Glamping Tents, Family Glamping tents, Family Camp Cottages, and Unique Retreats all have a mini-fridge.

Couples Camp Cottages, Hideaway Huts, and two of Unique Retreats – Sunny Daze and Stargazer – come with a beverage cooler.

For more information, please read our rules and regulations.